Request Your Records

You have the right to request a copy of your health care records. To request records, submit a secure request via:

• Email: info@ccmwf.com
• Mail: 1420 Twin Oaks St. Wichita Falls, TX
• Client portal messaging

Please include your full name, date of birth, contact information, and the records requested.

Contact the Licensing / Oversight Authority

Texas Behavioral Health Executive Council (BHEC) oversees licensed mental health professionals in Texas.

• Website: https://bhec.texas.gov
• Phone: (800) 821-3205 or (512) 305-7700
• Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701

File a Consumer Complaint

Texas Office of the Attorney General – Consumer Protection Division

File a complaint online at:

• Website: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
• Consumer Protection Hotline: (800) 621-0508
• Mailing Address: PO Box 12548, Austin, TX 78711-254